Nylo New York City

location and comfort and services

We liked the fact that we could check in when we got there (1:00) and we like the area. The room was small and quite expensive, but comfortable.

Just the price!

I particularly liked the gym and complimentary wireless internet in the lobby. I also liked how it appeared very clean both in the lobby and in the room we stayed in (813). The location was also good - close to the subway, places to eat and also felt like in was a safe area.

The location was great and the surrounding amenities were very good. A relaxing environment for such a busy city. Staff were nice and helpful. Room was very clean and well maintained.

A complimentary fridge for personal use would have been nice. Everything else was great.

The staff were excellent (especially the concierge Kristen) and there were a lot of nice touches - the lobby smelled lovely, the linens/drapes/etc. in the room were very nice, the towels were great., etc.

One of the elevators was a little rickety and made me nervous. Also, the bathroom only had a shower (no bath tub) and had a little bit of mould in the grout.

really nice hotel employees, the possibility to open room windows

unfortunately there is no breakfast in this hotel, however, there is a nice restaurant vis-à-vis, only free wlan in the lobby, air condition did not always work well

For me the location was great. Far from the hustle bustle of tourist areas and Times Square but easily accessible if you want to do that kind of thing. If you don't do the subway then this is not the place for you, although taxi's are plentiful. Upper West Side neighborhood feel with good shopping within walking distance. Un-crowded restaurants and grocery stores within yards. Have stayed here before this time and will come back again.

Very small rooms! Slow elevators which must be shared with houskeeping carts at times. Carpets in hallways need cleaning and sprucing. Probably not good for families as the rooms are so small.

Our experience on the ave, was very good! The staff was very friendly and helpfull! Nice getting home to a clean and Nice room, after a long day inthe City! Would definetly stay there again! Ps i would recommend the Diner across the street, ón the corner (Manhattan diner) to Ear breakfast! Good food, good prices and very easy. Thanks for a great stay on the ave!

It would be good with a minibar fridge! Thats All.

Very nice, modern, well-appointed, good-sized, comfortable rooms. Hotel well located, near restaurants, shops, car rentals. Very courteous, attentive staff.

The hotel currently lacks a restaurant, cafeteria or bar.

We truly enjoyed our stay at On The Ave. The location was perfect and the size of the room was spacious. We felt safe walking in the surrounding neighborhood during the evening hours. The hotel is located only a couple blocks away from the subway, which was very convenience. There are many delicious dining options nearby. On The Ave had an extremely friendly staff and we would definitely stay here again. We highly recommend this hotel for anyone traveling to Manhattan.

Rooms are net, little bit small

The wifi was down of very bad. I was lucky I could "use" a wifi of the neighbours because the one provided by the hotel didnot work. Also a Fire departement is located just across the street. And I was so lucky they had to get into action about five times that night.

Location for a city visitor excellent.

The standard room is small and dark. The upholstered chair (the only one) was bought at a garage sale. The bed takes up much of the floor space, leaving little or none for standing or storing luggage.

Location

Lighting of the room is rather on the dark side. Could be enhanced. iPod/iPhone docking station was available but clock did not work properly. Otherwise no complaints at all

Luxurious feel of the place - definitely that boutique hotel feel.

Great location. Easy access to subway and only two blocks to Central Park and the Natural History museum. 20-30 minute walk to Times Square. The staff were very friendly and seemed accommodating. The rooms are small as expected in NYC, but the beds are very comfortable. It is handy to have the restaurant downstairs, although the service and quality of food was inconsistent. As a family group we felt very safe in and around the hotel and surrounding area.

We were on the second floor, right opposite the fire station, so it was a little noisy at times. There is also a construction site opposite the hotel, although the noise from this was not too disturbing. The hotel room walls were pretty drab (dark brown). The corridors smelled of cigarette smoke.